Our client is part of a global company known for making commercial and premium passenger vehicles. They manufacture and sell trucks, buses, and construction equipment worldwide. They also offer financial services, helping individuals and businesses with truck loans, equipment financing, and vehicle insurance.
The client's sales and credit teams manually managed loans and leases, including KYC, credit bureau checks, and pre-underwriting. This led to inefficiencies such as duplicated efforts, slow paper-based processes, delays in credit analysis, error risks, and poor collaboration with the sales team.
Softude developed a loan origination portal to automate loan processing, KYC, credit evaluation, and underwriting. This included collecting customer information and documents, sharing data with consent, verifying documents via KYC and credit checks, and storing information in formats like PDFs and HTML reports.
Reduced from one week to less than 24 hours.
The self-service customer portal eliminates manual involvement.
Increased capacity to reach out and generate more business.
Enhanced insights on leads and cases for better decision-making.
Partnering with Softude was transformative for us. Softude’s expertise and commitment to understanding our unique challenges and delivering a tailored solution have made a tremendous impact on our operations. We highly recommend Softude for their exceptional service and innovative solutions.
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