Our client, a prominent healthcare provider in Australia, set out to upgrade and streamline their prescription management system. Relying on handwritten and fax-based prescriptions, their current process yielded only 60% accuracy during manual digitization, resulting in challenges for healthcare staff and patients.
Handwritten prescriptions posed significant issues for our client. Misinterpretations and medication errors became frequent when manually digitalizing the prescriptions, risking patient safety. The manual process even costs valuable time for doctors, nurses, and pharmacists. To address these challenges, the client sought a digital solution for enhanced accuracy, improved safety, and compliance with privacy regulations.
Softude digitized and streamlined their prescription management using AI. We trained an AI model on an extensive dataset of handwritten and faxed prescriptions, covering diverse writing styles. We used OCR technology to convert prescriptions into readable, digital text. Also, we employed NLP to accurately interpret the key information such as drug names. Furthermore, robust security protocols are implemented to comply with the Australia Privacy Act 1988. The last stage includes verification by a medical professional post which the digital prescriptions are updated in the system.
Reduced prescription errors, ensuring safer treatment outcomes for patients.
Improved readability and accessibility of prescription data for healthcare professionals.
Streamlined workflow saved time for doctors, pharmacists, and administrative staff, allowing them to focus on patient care.
Full compliance with data privacy regulations, reducing risks associated with patient data exposure.
From day one, working with Softude was like collaborating with a team that genuinely cares about our success. They went beyond simply delivering a solution—they dug deep to understand our unique challenges, including the complexity of handling handwritten prescriptions. Their professionalism and dedication made the whole process smooth, even with the complexities involved. It’s rare to find a team as invested in our goals as Softude. We couldn’t have asked for a better partner.
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